The Quality Assurance (QA) framework at Universitas Pendidikan Indonesia (UPI) is designed to ensure the continuous improvement and relevance of the Communication Science Study Program. This framework is aligned with both national and international standards, particularly the European Standards and Guidelines (ESG), and is implemented through a systematic approach that involves various stakeholders.
Key Components of Quality Assurance
- Satisfaction Surveys UPI conducts semesterly surveys to assess the satisfaction of students, alumni, and graduate users. The feedback collected from these surveys is crucial for evaluating the effectiveness of the study program and its support services. The results are analyzed and published, allowing stakeholders to observe the changes made in response to their feedback. This process establishes a transparent and accountable cycle of continuous improvement.
- Continuous Improvement Cycle The QA policy at UPI follows a continuous improvement cycle that includes planning, implementing, evaluating, controlling, and improving (PPEPP). This cycle involves all stakeholders, ensuring that the program remains responsive to the needs of students and the community.
- Ongoing Monitoring and Periodic Review Regular monitoring and periodic reviews of the study program are conducted to ensure its relevance and effectiveness. This includes curriculum evaluations, student satisfaction surveys, and tracer studies for graduates. These assessments help maintain the quality of the program in accordance with established standards.
- External Quality Assurance UPI engages in external quality assurance processes conducted by national bodies, such as the National Accreditation Board for Higher Education (BAN-PT). These evaluations provide new perspectives and insights for continuous improvement and verify the effectiveness of the internal quality assurance system.
- Curriculum Evaluation The curriculum undergoes a structured evaluation process every five years to ensure that it remains current and aligned with industry demands. This includes feedback from students, faculty, alumni, and industry partners, which is collected through surveys and focus groups.
- Accreditation The Communication Science Study Program is committed to maintaining its accreditation status through regular evaluations. The accreditation process assesses various factors, including graduate quality, lecturer competence, curriculum quality, and available facilities. This commitment ensures that the program adheres to high educational standards and addresses the dynamic needs of the communication field.
- Internal Quality Audits UPI conducts annual internal quality audits to monitor student performance, progression, and graduation rates. These audits are essential for identifying areas for improvement and ensuring that the program meets its stated objectives.
- Stakeholder Engagement The QA process involves active engagement with stakeholders, including students, faculty, alumni, and industry representatives. This collaboration ensures that the program remains relevant and responsive to the evolving landscape of communication.
- Support for Faculty Development UPI is dedicated to providing a supportive environment for its teaching staff, offering opportunities for professional development and encouraging innovation in teaching methods. This commitment ensures that faculty members are well-equipped to meet the needs of students and the communication industry.
The QA framework at UPI is a comprehensive system that emphasizes continuous improvement, stakeholder engagement, and adherence to national and international standards. Through regular assessments and feedback mechanisms, the Communication Science Study Program strives to maintain high educational quality and relevance in a rapidly changing field.
The Communication Studies Program has achieved an "A" accreditation status from the National Accreditation Board for Higher Education (BAN-PT) since 2019. This prestigious accreditation reflects the program's commitment to maintaining high educational standards, ensuring the quality of its curriculum, faculty, and student outcomes. The rigorous evaluation process conducted by BAN-PT assesses various aspects of the program, including academic performance, resources, and stakeholder satisfaction, thereby affirming the program's effectiveness in preparing graduates for successful careers in the field of communication.
Previous Certification
- 2014 - 2019 : Certificate (BAN-PT)
- 2019 - 2024 : Certificate (BAN-PT)
- 2024 - 2029 : Certificate (BAN-PT)